For member services and operations staff
Members self-serve. Easements stay findable for fifty years.
Service requests and applications arrive on forms, while easements, plats and board records stay indexed for as long as the line is in the ground.
The long view
The record outlives everyone who filed it
A pole goes in once and stays for forty years. Whoever needs its easement next has never met the person who filed it.
Filed 1998
Easement signed on paper, scanned later
Filed 2011
Plat revision after a line relocation
Filed 2024
Inspection record against the same parcel
Today
One search by parcel returns all three
Where the requests go
Half the queue is a record someone already filed
Indexed by parcel and address, those stop being requests and become searches.
By parcel
Not by filer
Found by where it is, not who filed it
Decades
Still findable
A 1998 easement reads like last week
No account
For members
Rates and notices published openly
- Easement and plat lookups34%
- New service applications27%
- Rates and policy questions22%
- Board and governance17%
Sound familiar
Your week, roughly
- 01Finding the easement for a pole that needs replacing
- 02A new service application arriving half complete
- 03Board packets printed the night before
- 04Locating the plat a contractor needs before they dig
- 05A member asking for a bill history nobody can produce quickly
And what it costs
What you are paying for now
A member portal add-on
Bolted onto billing, priced per meter
E-signature seats
For easements and service agreements
Searching for records
Hours spent in a basement that a field index would have saved
Nucleus One absorbs all three.
Both sides of the line
One system for the office and the public
Staff work the whole thing. Everyone else sees exactly what you publish to them, and nothing else.
Inside: services, operations, board
- Member servicesApplications, agreements, correspondence
- OperationsEasements, plats and inspection records
- BoardGovernance in a project of its own
What crosses
- A published notices libraryRates, policies and outage notices on your own site
- Service request formsApplications arrive indexed to the address
- Easements out for signatureSigned, returned and filed against the parcel
Outside: members and contractors
- MembersRead rates, policies and notices with no account
- ApplicantsRequest new service with the documents attached
- ContractorsReturn signed agreements and certificates
How it works
What the co-op gets
- 01
Indexed by parcel and address
An easement is found by where it is, not by who filed it.
- 02
Records that outlive staff
What was signed in 1998 is as findable as last week.
- 03
Applications as fields
A form replaces a half-complete paper application.
- 04
Operations scoped
Field records stay with operations, not the whole co-op.
FAQ
Cooperative questions
Yes. A project can publish document folders publicly and Nucleus One supplies embed code, so rates, policies and notices appear on your own site without a login.
Yes. Index fields are defined per project, so an easement can carry parcel, address and date values and be searched on any of them.
Index one easement and search for it
Create a free account, add a parcel field, and see how fast the second lookup is.
Prefer to talk? Call (863) 937-0272