For property managers and leasing teams
Tenants self-serve. Your team stops forwarding attachments.
Leases, notices and maintenance requests move through one system, with a tenant-facing side you can put on your own site.
What changes, measured
Three channels become one
Maintenance arrives by text, voicemail and email today. One intake form collapses that, and the knock-on is where the time goes back.
3 to 1
Intake channels
One form instead of text, voicemail and email
0
Portal add-ons
The tenant side is part of the system
Per unit
Everything indexed
One search crosses the whole portfolio
- Steps to log a request6 → 2
- Places a lease might live4 → 1
- Days to get a renewal signed9 → 2
- Maintenance requests38%
- Leases and renewals27%
- Notices and compliance19%
- Vendor administration16%
How it is organised
Everything hangs off the unit
Not a folder tree someone has to maintain. Index fields, so one search crosses the whole portfolio.
- PortfolioYour organizationEvery property you manage
- PropertyA project eachLeases, notices, inspections, vendor documents
- UnitAn index fieldFilter the whole portfolio down to one door
- TenantAn index fieldEvery document that ever concerned them
Sound familiar
Your week, roughly
- 01Forwarding the same lease PDF for the third time this month
- 02Maintenance requests arriving by text, voicemail and email
- 03Chasing a signature on a renewal that expires Friday
- 04Hunting for the move-in inspection photos from two years ago
- 05A deposit dispute with no record of what was sent when
And what it costs
What you are paying for now
A tenant portal add-on
Priced per unit on top of the software you already run
E-signature seats
Per-seat billing to send renewals you could send yourself
Storage nobody can search
A shared drive where finding the lease takes longer than reading it
Nucleus One absorbs all three.
The request that never stops
A maintenance request, one channel
Text, voicemail and email become a single intake that arrives as work with an owner.
01
Reported
Tenant submits a form with photos, from the portal
02
Triaged
Lands on the board with a priority and an owner
03
Assigned
Routed to the contractor group that handles it
04
Authorised
Work order signed before anyone turns up
05
Closed out
Invoice and photos filed against the unit
Both sides of the line
One system for the office and the public
Staff work the whole thing. Everyone else sees exactly what you publish to them, and nothing else.
Inside: your office
- Property managersEvery property, lease and request in one place
- MaintenanceTheir own board of work orders with owners and priorities
- AccountingSees the documents behind the numbers, not the whole system
What crosses
- An embedded tenant portalPublished folders themed to your brand, dropped into your existing site
- Maintenance request formsOne channel instead of three, arriving as a task with an owner
- Renewals out for signatureSent, signed and filed without another subscription
Outside: tenants and trades
- TenantsRead their lease and house rules without an account
- ApplicantsSubmit an application and supporting documents
- ContractorsReturn signed work orders and certificates of insurance
How it works
What the office gets
- 01
A project per property
Leases, inspections, notices and work orders live with the building they belong to.
- 02
Requests become work
A submitted maintenance form lands on the board with a priority and an owner.
- 03
Indexed on what you search by
Unit, tenant, lease end date and deposit amount travel with the document.
- 04
A record for disputes
Who sent what, who signed it and when, kept behind every document.
FAQ
Property management questions
Yes. A project can publish document folders publicly and Nucleus One supplies embed code, so tenants read their lease and house rules from your own website without a Nucleus One account.
Yes. A public form collects the request and any photos, and the submission arrives in the right project already indexed, where it can start a workflow.
Start with one building
Create a free account, set up a project for a single property, and put its leases and requests through it.
Prefer to talk? Call (863) 937-0272