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I’m having trouble adding users…

I’m having trouble adding users…

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I thought I added them, but they said they didn’t get the invite – what am I missing?

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Posted by Anonymous (Questions: 1, Answers: 0)
Asked on February 5, 2021 1:45 pm
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Private answer

In Nucleus One, in the Organization Members Page or Project Members Page, confirm that the user's email address is listed. If so, the Nucleus One invitation email may have been delivered to another Incoming Folders. Please ask the new member to check their Inbox, including other Incoming Folders like Spam folders.

To to go the Organization Members Page, “User Menu” > “Manage Organizations”. Click on your Organization.

To to go the Project Members Page, “User Menu” > “Manage Organizations”. Click on your Project.

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Posted by (Questions: 8, Answers: 2)
Answered on March 10, 2021 2:05 pm